Return Policy

Effective Date: [24 Dec . 2023]

Thank you for shopping at Chiduri.com. We appreciate your business and want to ensure your satisfaction with every purchase.

Returns

If you are not entirely satisfied with your purchase, we’re here to help. Our return policy allows you to return the purchased item within 80 days from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To initiate a return, please contact us at [ellelianproducts@gmail.com] with your order number and a detailed explanation of the reason for the return. Our customer service team will guide you through the process.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Exchanges

If you wish to exchange an item for a different size, color, or product, please contact us at [ellelianproducts@gmail.com]. We will guide you through the exchange process and ensure you receive the desired item promptly.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us at [ellelianproducts@gmail.com].